Terms of Service
Please read these terms and conditions carefully before using our services. By using Mufflex Muffler Center services, you agree to be bound by these terms.
Service Agreement
Mufflex Muffler Center provides professional exhaust system services including muffler replacement, catalytic converter services, performance upgrades, and exhaust diagnostics. All services are performed by certified technicians using quality parts and materials.
Service Warranties
We offer warranties on both parts and labor for our services. Warranty terms vary depending on the specific service and parts used. Our technicians will explain the applicable warranty terms before any work begins.
Payment Terms
Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, credit cards, and debit cards. Additional payment options may be available for approved customers.
Customer Responsibilities
Customers are responsible for providing accurate information about their vehicle and any issues they're experiencing. We reserve the right to decline service if we determine that a vehicle poses a safety risk to our technicians or if the requested work is outside our expertise.
Scheduling and Appointments
We strive to accommodate all customers in a timely manner. Same-day service is available for many repairs, but appointment scheduling helps ensure we can provide the best service for your specific needs.
Vehicle Safety
All vehicles are inspected for safety issues before and after service. If we identify safety concerns that require immediate attention, we will notify you before proceeding with any additional work.
Liability
Mufflex Muffler Center is not responsible for pre-existing vehicle conditions or damage that occurs due to normal wear and tear. We are not liable for any consequential damages arising from service delays or vehicle downtime.
Refunds and Returns
Refunds are provided in accordance with our refund policy. Parts that have been installed cannot be returned. Uninstalled parts may be returned within 30 days with a receipt and in their original condition.
Service Guarantees
We guarantee our workmanship on all services performed. If you experience issues with our work, please contact us immediately so we can address the concern promptly.
Privacy
We respect your privacy and handle all customer information with care. Personal information is used solely for service purposes and is not shared with third parties without your consent.
Changes to Terms
These terms of service may be updated from time to time. Changes will be posted on our website and take effect immediately. Continued use of our services constitutes acceptance of any changes.
Contact Information
If you have questions about these terms or our services, please contact us:
- • Phone: (870) 862-0002
- • Email: macitapia@mufexcent.cc
- • Address: 504 West Hillsboro Street, El Dorado, AR 71730
Governing Law
These terms are governed by the laws of the State of Arkansas. Any disputes arising from our services will be resolved in the appropriate courts within Union County, Arkansas.
Force Majeure
We are not responsible for delays or failures in service caused by circumstances beyond our control, including but not limited to natural disasters, extreme weather, or supply chain disruptions.
Intellectual Property
All content on our website and in our materials is our property or used with permission. Reproduction or distribution of our materials without permission is prohibited.
Limitation of Liability
Our liability for any claims arising from our services is limited to the amount paid for those services. We are not liable for any indirect, incidental, or consequential damages.
By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.